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Attach Documentation

The Attach Documentation page allows you to submit documentation for your case. You may submit up to three files at a time on this page. If there are more than three documents that must be added under a given category, use this page as many times as necessary to upload all relevant files.

Notes: Files must be virus-free and not password protected. Selected documents must be in .PDF format, cannot exceed 40MB, and the file name cannot exceed 80 characters. Do not use PDF Portfolio format. Files that do not meet requirements will not be uploaded.

Medical records must be separated into files that contain fewer than 100 pages. If a beneficiary or claimant's medical records contain more than 100 pages, create separate files before attaching the records.

How to Add Documents

  1. From the Attach Documentation page, click Choose File and browse your system to select the document(s) to upload to the case.

    Your selected file(s) will appear next to the Choose File button.

    If you have selected the wrong document type, click Cancel to return to the Case Documents page. From there, click the Add Files link under the desired document type and select the needed file(s).
  2. Click Attach Files to attach the document(s) to your case. This uploads the document(s) to the Case Documents page.

Click Cancel to return to the Case Documents page without uploading any documentation.

April 2023