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The ID Proofing Core Credentials page allows you to enter personal information and submit it to Experian to validate your identity as part of the ID Proofing process.
First and Last Name fields are pre-filled and are the ones associated with your Login ID. These names must match your full legal name, or Experian will not be able to validate your identity. If you need to make corrections, click Cancel on this page and make any changes through the Update Personal Information page.
Address information entered on this page should match your current home address in order for Experian to verify your identity and assist you in successfully completing the ID Proofing process. Do not use a business address. Military APO addresses are valid for this form, but foreign addresses are not.
When you click Continue, you will see an error message if any of the data you entered fails a validation check. If your data passes all validation checks and Experian is unable to process the request, you will be instructed to try again later. Data validation corrections and Experian's inability to process the request will not count towards your total submission attempts.
If you click Continue and the submission fails after 3 attempts, your Multi-Factor Authentication (MFA) Status is automatically set to Pending Phone or Pending Verification, and the MSPRP will provide information on next steps for verification.
When the submission is successful and Experian is able to verify your identity, the MSPRP will set your MFA status to ID Proofed and display the MFA Maintenance page to register and activate a factor.
If you encounter other errors that you are unable to resolve, contact Experian at (833) 203-6550.
ID Proofing Core Credentials
| Field | Description |
| Personal Information | - |
| First Name | Required. Pre-filled by the MSPRP. This name is associated with your login ID. The name may be a maximum of 15 characters, and blanks or special characters are not allowed. The first three characters cannot be "C/O" and the first three letters cannot be "AKA." |
| Middle Name | Optional. The name may have a maximum of 15 characters. Spaces or special characters are not allowed. The first three characters cannot be "C/O" and the first three letters cannot be "AKA." |
| Last Name | Required. Pre-filled by the MSPRP. This name is associated with your login ID. The name may be from 2 to 25 characters and may contain a hyphen or apostrophe. The first three characters cannot be "C/O". |
| Generation | Optional. |
| Date of Birth | Required. This field must be numeric. Do not use hyphens, dashes, or special characters (Format: MMDDYYYY). |
| Social Security Number (SSN) | Required. This field must be numeric and include exactly 9 characters. Do not use hyphens, dashes, or special characters (Format example using invalid number: 666779999). The field cannot start with 000, 666, or 900-999. Note: The SSN will not be stored in the MSPRP database. |
| Re-enter Social Security Number (SSN) | Required. |
| Personal Email Address | Required. Maximum address length is 80 characters. Any valid email format is accepted. It does not need to match the one associated with your login ID. Do not use a business email. |
| Personal Phone | Required. This field must be numeric. Do not use hyphens, parenthesis, dashes, or special characters (Valid example: 4105556666). Note: Use a personal mobile phone number (if you have one). (A landline can be used, but a mobile cell phone is preferred.) Do not use a business phone number. |
| Current Home (not Business) Address | Note: To assist Experian in verifying your identity, this should be your current home address. Do not use a business address. If you have a recent change in address, try to use a prior home address for identity proofing. |
| Home Address Line 1 | Required. Maximum length is 30 characters. The field is alphanumeric and can only include spaces, # (pound), dash, slash, and period. Do not enter extraneous symbols. Do not use commas in Home Address Line 1; instead, use Home Address Line 2 for unit numbers. Military APO addresses are valid but foreign addresses are not. |
| Home Address Line 2 | Optional. The same restrictions apply as Home Address Line 1 except the maximum field length is 29 characters. Use this line for unit numbers. |
| City | Required. Maximum length is 38 characters. APO addresses use "APO" for this field. |
| State | Required. |
| Zip Code(Zip+4) | 5-digit ZIP is required; 4-digit extension is optional. APO addresses use the ZIP code for the APO address; the City field must contain "APO". |
| ID Proofing and Multi-Factor Authentication Data Use Agreement | Required. Clicking the checkbox indicates you agree to the terms of the Authentication Data Use Agreement. |
| Continue | This button submits an ID Proofing Core Credentials record to Experian. |
| Cancel | This button cancels the current operation, discards the data, and returns you to your home page. |
July 2025
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