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Deactivate Factor Confirmation

The Deactivate Factor Confirmation page confirms that the factor listed will be deactivated and no longer associated with your login ID. Once it is deactivated, you will not be able to use it to view unmasked case information on the MSPRP unless you activate it again.

Click Continue to proceed with the deactivation.

Click Cancel to cancel the deactivation process and return to the Multi-Factor Authentication (MFA) Maintenance page.

January 2024