U.S. Flag An official website of the United States government

Contact the Benefits Coordination & Recovery Center (BCRC)

If Experian is unable to verify your identity by phone, and you still want to continue with the ID Proofing process, you will need to bring specific documentation to a Notary Public and have that individual verify your identity and notarize a statement to that effect.

The Notary Statement Template link on the Contact the Benefits Coordination & Recovery Center (BCRC) page opens a blank statement that you can download, complete, and have signed by a Notary Public as proof of your identity, along with a list of acceptable proofs of identity to bring to the Notary.

The Notarized Statement Sample link opens a sample of a completed document.

Once you have completed this step, mail the notarized statement to the BCRC EDI Department at the address listed on this page.

If the BCRC is able to verify your identity from this statement, you will receive an email notification within 45 days of receipt of your notarized document. If you have not received the notification after 45 days, contact the EDI Department Monday-Friday, from 9:00 a.m. to 5:00 p.m., Eastern Time, except holidays, at 646-458-6740.

 

January 2024