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Account Manager Summary

This page displays a summarized view of the information that was entered during Account Setup (i.e., Account Manager's personal information, Associated Companies, and Recovery Case Mailing Address). It also provides you the opportunity to revise the Account Manager's name, phone number, Login ID and/or Password, the Recovery Case Mailing Address, and associated companies.

Making Corrections
Review this summary to ensure it is accurate. If information needs to be corrected, click [Edit] for the corresponding section. This will direct you to the applicable page to make updates. Once you have completed making your corrections, click [Continue] on the page you are editing as well as each subsequent page until you return to the Account Manager Summary page. Note: To make corrections to the Recovery Case Mailing Address, click [Edit] for the Personal Information section.

Associated Companies
Displays the EINs associated with the company.

Click Edit to return to the Account Setup - Associated Companies page to add or delete associated EINs.

Associated Companies Fields Section

Field Description
Employer Identification Number (EIN) Displays the EIN associated with the company.
Company Name Displays the company name associated with the EIN.
EIN Validation Status Displays the EIN validation status. Possible values:
  • Pending
  • Verified
  • Unverified

Account Manager Summary Actions

Click Print this page to print a copy of this page for your records.

Click Previous to return to the previous page.

Click Continue to submit your information. The Thank You page will appear which confirms that you have successfully completed the Account Setup for the Medicare Secondary Payer Recovery Portal (MSPRP) Account ID and established yourself as the Account Manager for that Account.

Click Cancel to cancel the Account Setup process. All entered information will be lost.

Next Steps
Once the Account Manager has completed the Account Setup, an e-mail notification will be sent to the Account Representative. The Account Manager will be copied on this e-mail. This notification requests the Account Representative to verify the details of the account. It includes a Data Use Agreement and a Profile Report denoting all the information previously recorded during registration and account setup. It may take up to 10 business days to receive the e-mail notification.

The Account Representative will have 60 business days from the date the report was sent to review, sign and return the Profile Report to the Medicare - EDI Department. When returning the signed Profile Report via e-mail, insert 'MSPRP Profile Report' in the subject line. If a signed Profile Report is not received within that timeframe, the account will be automatically deleted on the 60th business day. If the account is deleted, the user will be required to start the registration process over from the initial registration. For more information, see the How to Get Started on the Medicare Secondary Payer Recovery Portal (MSPRP) help page.

Note: You will have limited MSPRP functionality until the signed Profile Report has been received. You will not be able to access/view any recovery cases. It is in your best interests to return the Profile Report promptly.

July 2024