Update Personal Information Page

The Update Personal Information page provides Account Managers (AMs) and Account Designees (ADs) with the ability to update their personal contact information. This page displays the current information associated with your Login ID.

To Update Personal Information

All fields are required except where indicated.

• First Name
• MI (Middle Initial) (optional)
• Last Name
• E-Mail Address
• Re-enter E-Mail Address
• Phone (Area Code, Exchange, Suffix)
• Ext. (Extension) (optional)

Mailing Address (This is your personal mailing address.)

• Address Line 1
• Address Line 2 (optional)
• City
• State
• Zip Code

Click Continue to save your changes and continue to the Personal Information Update Confirmation page, or click Cancel to cancel the updates and return to the Account Listing page.

If you have made changes and have clicked Continue, your updated personal information will be saved and you will receive an e-mail notification regarding the changes. The e-mail will be sent to the e-mail address registered to your Login ID. If you changed your e-mail address, the notification e-mail will be sent to your old e-mail address and then to the new e-mail address going forward. If you need to make any additional changes, return to the Update Personal Information page.

Please Note: When you change your personal information in the CRCP, it will also be changed for all of the following Coordination of Benefits (COB) secure web applications for which you are a registered user: Workers' Compensation Medicare Set-Aside Portal (WCMSAP), Medicare Secondary Payer Recovery Portal (MSPRP) and/or the Section 111 Coordination of Benefits Secure Web Site (COBSW) Portal.