If you are using a Defense Letter to request access to additional information for this Account ID, you are required to enter a Case ID from the same letter. The Case ID is a number that can be found at the top of the Defense Letter in the Re. (Regarding) section of the letter. If the Case ID begins with a "C", include this character when you key in the Case ID.
If you are using a Demand Letter to request access to additional information for this Account ID, you are required to enter the Total Debt Due for the Demand. The Total Debt Due can be found at the top of the Demand Letter in the Re. (Regarding) section of the letter. You must enter this amount exactly as it appears on your letter. Enter the dollar amount in the Dollars field. Enter the two-digit cents amount in the Cents field. Do not enter the dollar symbol or the decimal.

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