Request Letter Access Verification

Once access to a Letter ID has been requested, the Request Letter Access Verification page provides you with the opportunity to verify that information from the displayed Letter ID, as well as information from all related letters, should be associated to the Account ID listed on the page. The page displays the following read-only fields: Letter ID, Tax Identification Number (TIN), Employer Associated to the Letter ID, and Insurer Associated to the Letter ID, Account ID, and Account Type.

If the information is correct, click Continue to proceed to the next step. When the CRCP is able to validate the request, the Request Letter Access Confirmation page displays. The Account Manager (AM) will receive an e-mail notifying them that the request to associate information from the Letter ID was successful. The Authorized Representative for the Account ID will be copied on this e-mail.

If the information is incorrect; that is, the wrong Account ID has been selected or if the letter ID is incorrect, click Cancel to cancel the process and return to the Account Detail page. After canceling, contact the CRC to report that you have received the letter in error. CRC Customer Service Representatives are available Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).

Note: Clicking Cancel deletes the request criteria you entered on the Request Access Letter page.

To disassociate a letter from an account (i.e., remove access to information from all associated letters), contact an Electronic Data Interchange (EDI) Representative at (646) 458-6740 for assistance.