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The Open Debt Report page shows the balance and status of all open debts associated with the Account ID. The status of any case with a balance greater than zero will be listed as Open. The report is on demand, with data refreshed as of the previous business day. It is available to Account Managers (AMs) only.
All information is read-only. Click the Search button to load up to a maximum of 1000 cases. To narrow the results, enter a date range in the From Demand Date and To Demand Date fields and click Search.
Note: Information on this page is refreshed nightly and may differ from what is shown on the individual case pages, which show information in real time. If Go Paperless is active for the account, a green leaf icon appears next to the account ID.
The Open Debt Cases table contains the following columns:
| Column | Description |
|---|---|
| Case ID | The unique case identifier assigned by the Centers for Medicare & Medicaid Services (CMS). |
| Employer Name | The name of the employer associated with the case. |
| Employer TIN | The employer Tax Identification Number (TIN). |
| Insurer Name | The name of the insurer associated with a case. |
| Insurer TIN | The insurer TIN. |
| RRE Contact | The account manager contact name for the Responsible Reporting Entity (RRE) associated with the case. |
| RRE Phone | The account manager contact phone number for the RRE associated with the case. |
| RRE Email | The account manager contact email address for the RRE associated with the case. |
| Bene First Name | The first name of the beneficiary listed on the case. |
| Bene Last Name | The last name of the beneficiary listed on the case. |
| Policy Number | The policy number provided by the lead, if any. |
| Demand Letter ID | The Demand letter or correspondence ID. |
| Demand Letter Date | The date on the Demand letter (mm/dd/yyyy). |
| Claim Count | The total number of claims per case. |
| Original Demand Amount | The original Demand amount sent by CMS. |
| HIGLAS Balance | The debt amount as reported by the Healthcare Integrated General Ledger Accounting System (HIGLAS). |
| Treasury Ref Date | The date a debt was referred to Treasury (mm/dd/yyyy). If not referred, this field will be blank. |
| Fed Agency ID | The federal agency debt ID. If not referred, this field will be blank. |
| Status of Debt | The status of the debt as reported by HIGLAS. |
| Last Letter | The latest letter created for the case report. |
| Last Letter Date | The date the last letter was sent (mm/dd/yyyy). If unavailable, this field will be blank. |
| Authorized Party | The name of the person or entity associated with the case. Note: If there is no verified authorized representative currently in effect, this field will be blank. |
| Party Type | The type of party associated with the case.
Note: If there is no verified authorized representative currently in effect, this field will be blank. |
| Auth Start Date | The date the authorization took effect (mm/dd/yyyy). Note: If there is no verified authorized representative currently in effect, this field will be blank. |
| Auth End Date | The date the authorization was terminated (mm/dd/yyyy). Note: If there is no verified authorized representative currently in effect, this field will be blank. |
Click Print this Page to print a copy of this page for your records.
Click Previous to return to the Account Detail page.
Click Export to Excel to export the data to an Excel file.
October 2024
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