Once you have completed the ID Proofing process and have activated an MFA factor, you can choose whether or not you want to log in with MFA to view unmasked case information on the CRCP.
If you do not want to use MFA, you can choose the Login without my Multi-Factor Authentication option and click Continue. This will redirect you to the Account Listing page and enable you to view masked case information on all CRCP pages you currently have access to.
If you want to use MFA, you can choose the Login using Multi-Factor Authentication option, select your factor, and click Continue. You will be sent an MFA security token via your registered factor type and be redirected to the Multi-Factor Authentication (MFA) Verification page.
Click Cancel to cancel your login. You will be directed to the Sign-off Successful page.

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