The Letters for E-Mail Date page allows you to view a list of letters added to the account for the email date you selected on the Letter Notifications page. You must be logged in with multi-factor authentication (MFA) to view, print, and save the letter images.
Note: By default, letters on the Letters for E-Mail Date page are listed in descending order by the demand letter ID, descending order by the case ID, and then in ascending order by correspondence type. You can click the column headers to sort the list of letters by different criteria.
| Item | Description |
|---|---|
| Account ID | The ID of the account and the account name. |
| Email Date | The date the letter notification email was sent. |
| Clear | Click to remove any sorting or filtering and restore the default display of letter information. |
| Select Letter | Checkbox for selecting documents to save. Click the checkbox to indicate which letters you wish to save to a folder. Note: This column will only appear if you are logged in with MFA and there is an image associated with the correspondence. |
| Downloaded | Indicates whether the letter has been downloaded. Possible values:
Sortable and filterable column: click the arrows in the header to sort or reverse sort order; select from the drop-down menu to show only letters with the selected downloaded filter. |
| Demand Letter ID | The ID of the demand letter. Sortable column. |
| Case ID | The ID of the case (for non-demand letters). Note: This field is blank if the correspondence type is “Medicare’s demand letter.” Sortable column. |
| Correspondence Type | The description of the correspondence. Sortable column. |
| Associated Images | The filename for the letter image. Note: The filename is an active hyperlink if the user is logged in with MFA and there is an image associated with the correspondence. Click the hyperlink to open the PDF of the image in a new window. |
| Image Size | The file size of the image. |
| Select All/Deselect All | Links for either selecting or deselecting all letters listed. Note: These links will only appear if you are logged in with MFA. |
Click Previous to return to the Letter Notifications page.
Click Continue (button appears only if you are logged in with MFA) to create a zipped file of your selected letter(s).
January 2023

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