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The Account Activity page allows Account Managers (AMs) or Account Designees (ADs) to view the activity history of a selected account ID for which they are registered. AMs can see all activity types under Activity Description, but the ADs can see only their own activities related to requesting letter access. The information on this page is displayed in descending order by Activity Date, but users can sort on any column. Please report any discrepancies to an Electronic Data Interchange (EDI) Representative by phone at (646) 458-6740 or by email at COBVA@bcrcgdit.com.
Account Activity Page Information
| Field | Description |
| Activity Date | Displays the date the activity was completed. |
| Activity Description | Displays the type of activity that was performed. The activities that are tracked and recorded include: Account Setup Defense submitted on the CRCP Opted In to Go Paperless Opted Out of Go Paperless PIN Request Request Letter Access Requested an Open Debt Report |
| Letter ID | Displays the alpha-numeric ID of the letter that was used to obtain and associate additional information with the account. Note: This field is blank for Go Paperless activity. |
| Login ID | Displays the login ID of the user who performed the activity. |
| Case ID | Displays the case ID associated with a defense submitted on the CRCP. Note: This field is blank for all other types of activity records. |
| Defense Type | Displays the defense type code associated with a defense submitted on the CRCP. Notes: This field is blank for defenses submitted on the CRCP before July 2022 and for all other types of activity records. Hover over this code to display its description. |
Click Continue to return to the Account Detail page.
January 2024
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