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How to Request Your Login ID

If you have forgotten your Login ID, click the Forgot Login ID link on the Welcome to the CRCP page. You will be required to enter the e-mail address that you provided during registration and the answers to the security questions that you supplied when you originally registered

You must be a registered user who has previously obtained a Login ID and Password for the CRCP to grant this request. If you do not have a Login ID, click the How to Get Started Help link under the How To.. menu for more information regarding the registration process.

To Retrieve a Forgotten Login ID
  1. From the Forgot Login ID page, enter the e-mail address that you provided during registration and click Continue.
    2. The Forgot Login ID page displays.
  2. Enter the answers to the security questions that you provided when you registered.
  3. Click Continue.
    4. The Forgot Login ID Confirmation page displays indicating that you have successfully submitted a request to have your login ID sent to you.
  4. Click OK to return to the Welcome to the CRCP page

You will receive an e-mail that contains your Login ID once your request has been processed

If you are unsuccessful in retrieving your Login ID with the Forgot Login ID link, contact an Electronic Data Interchange (EDI) Representative at (646) 458-6740 for assistance.